PRIVACY POLICY

Effective Date: 17 April 2025

At Craft+Graft, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, and protect your data when you use our website to learn about or sign up for our virtual office services.

1. What Information We Collect

We may collect the following personal information when you interact with our website:

  • Name
  • Email address
  • Phone number (optional)
  • Business name (optional)
  • Any information you submit through our contact forms

We also collect non-personal information such as:

  • IP address
  • Browser type and device
  • Pages visited and time spent on our site (via Google Analytics or similar tools)

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries or service requests
  • Send service-related communications
  • Improve our website and offerings
  • Process sign-ups for virtual office services
  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and collect anonymized usage data. You can control cookie settings in your browser.

4. Data Protection

We take reasonable precautions to protect your personal information from loss, misuse, and unauthorized access. However, no online platform is 100% secure.

5. Third-Party Services

We may use trusted third-party services for hosting, email, analytics, and form submissions. These providers comply with their own privacy policies and data protection laws.

6. Your Rights

You may:

  • Request access to the personal data we hold about you
  • Ask us to correct or delete your information
  • Opt out of communications at any time

To make a request, email us at hello@craftgraft.co.za.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

8. Contact Us

If you have any questions or concerns about this policy, please contact us at:

Craft+Graft
Cape Town, South Africa
Email: hello@craftgraft.co.za.
Website: www.craftgraft.co.za